Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last Updated: January 10, 2026
At ShipToBox, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us.
By using our services, you agree to the collection and use of information in accordance with this policy.
We collect several types of information to provide and improve our service to you.
To process payments, arrange shipping, and provide order confirmations.
Send order updates, respond to inquiries, and provide customer support.
Analyze usage, troubleshoot issues, and develop new features.
Monitor suspicious transactions and protect our business.
Send promotional emails about new products and offers. You can opt-out at any time using the unsubscribe link.
As a dropshipping company, our suppliers may be located worldwide. Your information, particularly shipping details, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal obligations).
Order and transaction data is typically retained for 7 years to comply with financial regulations. Account information is retained while your account remains active, and for a reasonable period thereafter to handle any follow-up inquiries.
Depending on your location, you may have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Request correction of any inaccurate or incomplete data.
Request deletion of your personal data, subject to certain legal exceptions.
Unsubscribe from marketing communications at any time.
Request we suspend processing of your data.
Object to our processing of your data based on legitimate interests.
To exercise any of these rights, please contact us at Shipboxearthshipdelivery@gmail.com. We will respond within the timeframe required by applicable law (typically 30 days).
Our Site does not currently respond to Do Not Track (DNT) browser signals. You can adjust your tracking preferences through our Cookie Settings or your individual browser settings.
For more control over your online tracking, we recommend reviewing your browser's privacy settings and using privacy-focused browser extensions.
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If you are a parent or guardian and believe your child has provided us with data, please contact us immediately at Shipboxearthshipdelivery@gmail.com. We will take steps to remove that information from our servers.
We use administrative, technical, and physical security measures to protect your personal data. These include encryption (SSL/TLS), secure payment gateways, access controls, and regular security audits.
Important: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Material changes will be communicated via email or a prominent notice on our website. You are advised to review this policy periodically for any changes.
Notification: Changes to this Privacy Policy are effective when they are posted on this page.
ShipToBox Privacy Office
123 Logistics Drive
Suite 500
San Francisco, CA 94107
United States
We typically respond to privacy inquiries within 3-5 business days.